Question 1

Does my Shop Local Austin / San Antonio expire?

Accepted Answer

While this card does not expire, a $3.00 fee will be deducted monthly starting on the 1st day after 12 consecutive months of inactivity. Use the card to restart the clock and avoid inactivity fees.

Question 2

What fees are associated with my card?

Accepted Answer

When purchasing, there's a $1.00 + 5% eDelivery fee. For card usage, a $3.00 fee will be deducted monthly starting on the 1st day after 12 consecutive months without card usage. The card never expires.

Question 3

Where can I check my Shop Local Austin / San Antonio balance?

Accepted Answer

Simply enter your 16-digit card number above and click 'Check Balance'. You can find your card number on the front of your Shop Local Austin / San Antonio or in the email you received or on your printed card.

Question 4

Can I use the same Shop Local Austin / San Antonio at multiple locations?

Accepted Answer

Yes! As long as there is a remaining balance, the card may be used at any participating Shop Local Austin / San Antonio location. Your card works across all participating businesses until the balance is depleted.

Question 5

Will my Shop Local Austin / San Antonio work anywhere?

Accepted Answer

The card can only be used at participating Shop Local Austin / San Antonio businesses. It cannot be used with third-party delivery services like Grubhub or DoorDash. Visit our business directory to see all participating locations—more are added every day!

Question 6

What do I do if my Shop Local Austin / San Antonio is declined?

Accepted Answer

Your card may be declined if: (1) you entered incorrect card information, (2) you have insufficient balance, (3) you're trying to use it at a non-participating business, or (4) you're attempting to use it with a third-party delivery service. Please verify your card details and ensure you're shopping at a participating Shop Local Austin / San Antonio location.

Question 7

Will my payment automatically deduct from the card if I don't have enough to cover my entire balance?

Accepted Answer

No. If your purchase exceeds your card balance, you'll need to split the payment. The business will first charge your Shop Local Austin / San Antonio for the available balance, then you'll pay the remaining amount with another payment method (credit card, cash, etc.).

Question 8

How is the digital Shop Local Austin / San Antonio redeemed?

Accepted Answer

Save your Shop Local Austin / San Antonio to your Apple- or Google-Wallet and simply tap-to-pay. You can also use the Yiftee app (available at the Apple App Store) to store your Yiftee cards and access current card balances. If you do not use Apple- or Google-Pay, merchants can redeem your card by manually entering your 16-digit card code into their POS or terminal system, just like entering a credit card number. The card CANNOT be swiped - it must be keyed in manually. Show your card code (from email or printout) to the cashier at checkout.

Question 9

Are physical cards an option?

Accepted Answer

No, there are no plastic cards available. Your Shop Local Austin / San Antonio is digital-only and delivered via email. You can print it on paper if you prefer to have a physical copy to present at checkout.

Question 10

Can refunds be provided to my Shop Local Austin / San Antonio?

Accepted Answer

Yes! Just as refunds would be applied to your credit card, they can also be applied back to your Shop Local Austin / San Antonio, increasing your available balance.

Question 11

What if I lose my card or it gets stolen?

Accepted Answer

Unfortunately, lost or stolen cards cannot be replaced. Treat your Shop Local Austin / San Antonio code like cash and keep it secure. We recommend saving the email/text with your card code in a safe place.

Question 12

Can I check my Austin Rotisserie - Order Ahead gift card balance here?

Accepted Answer

If you have a Austin / San Antonio Card that you used or plan to use at Austin Rotisserie - Order Ahead, you can check your balance on this page. Enter the 16-digit card number from your Austin / San Antonio Card email or printout. The Austin / San Antonio Card is accepted at Austin Rotisserie - Order Ahead and over 10 other local businesses in Austin.

Question 13

Can I check my DRINK - In Person gift card balance here?

Accepted Answer

If you have a Austin / San Antonio Card that you used or plan to use at DRINK - In Person, you can check your balance on this page. Enter the 16-digit card number from your Austin / San Antonio Card email or printout. The Austin / San Antonio Card is accepted at DRINK - In Person and over 10 other local businesses in Austin.

Question 14

Can I check my Desnudo - In Person gift card balance here?

Accepted Answer

If you have a Austin / San Antonio Card that you used or plan to use at Desnudo - In Person, you can check your balance on this page. Enter the 16-digit card number from your Austin / San Antonio Card email or printout. The Austin / San Antonio Card is accepted at Desnudo - In Person and over 10 other local businesses in Austin.

Question 15

Can I check my Elsie's Filipino Kitchen LLC gift card balance here?

Accepted Answer

If you have a Austin / San Antonio Card that you used or plan to use at Elsie's Filipino Kitchen LLC, you can check your balance on this page. Enter the 16-digit card number from your Austin / San Antonio Card email or printout. The Austin / San Antonio Card is accepted at Elsie's Filipino Kitchen LLC and over 10 other local businesses in Austin.

Question 16

Can I check my Fareground Order Ahead gift card balance here?

Accepted Answer

If you have a Austin / San Antonio Card that you used or plan to use at Fareground Order Ahead, you can check your balance on this page. Enter the 16-digit card number from your Austin / San Antonio Card email or printout. The Austin / San Antonio Card is accepted at Fareground Order Ahead and over 10 other local businesses in Austin.

Question 17

Can I check my Four Brothers - Order Ahead gift card balance here?

Accepted Answer

If you have a Austin / San Antonio Card that you used or plan to use at Four Brothers - Order Ahead, you can check your balance on this page. Enter the 16-digit card number from your Austin / San Antonio Card email or printout. The Austin / San Antonio Card is accepted at Four Brothers - Order Ahead and over 10 other local businesses in Austin.

Question 18

Can I check my Happy Panini gift card balance here?

Accepted Answer

If you have a Austin / San Antonio Card that you used or plan to use at Happy Panini, you can check your balance on this page. Enter the 16-digit card number from your Austin / San Antonio Card email or printout. The Austin / San Antonio Card is accepted at Happy Panini and over 10 other local businesses in Austin.

Question 19

Can I check my Jo's Coffee gift card balance here?

Accepted Answer

If you have a Austin / San Antonio Card that you used or plan to use at Jo's Coffee, you can check your balance on this page. Enter the 16-digit card number from your Austin / San Antonio Card email or printout. The Austin / San Antonio Card is accepted at Jo's Coffee and over 10 other local businesses in Austin.

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